Assalamualaikum,
I have a story telling to tell today....
Well, does anybody know about AMBULANCE CALL/CALL CENTER???
999 rings a bell???
Oklah, if you dial up 999 on your phone, automatically it will get through the Call Center and straight away, the center will call the nearest hospital to send an ambulance to any of the emergency place to take the individuals back to the hospital.
Ok...
Ada la sorang makcik ni, 38/Malay/Lady known case of Diabetes Mellitus and Hypertension, initially came to the hospital during the day complaining of vomiting non stop. She came to the Emergency for treatment. One of the Medical Assistant (MA) examined her and did few investigations. Since everything was normal, she was then discharged home.
Later that night, the Emergency Dept received a call for AMBULANCE CALL from the same lady saying she couldn't get up because of severe vomiting. It sounded very bad. So, the ambulance went to her house to pick her up, putting in the stretcher in the ambulance and brought all the needful stuffs. When the MA's arrived at her house, the lady was walking to her Pajero while her husband was waiting inside it. However, since the ambulance has arrived, the lady walked down from her Pajero and went inside the ambulance.
When she arrived at the Emergency Dept, she was walking peacefully to the bed inside the Yellow Zone. My husband was oncall on that day...
He was very furious with that lady... However, he's not as furious as you can imagine. hehe. He explained to that lady that, "Kak tak boleh buat macam ni lainkali. Sakit sikit-sikit, panggil ambulan. Kalau pada masa yang sama, ada orang accident, pecah kepala, patah tulang, pecah perut, berdarah-darah, takde ambulan nak pergi ambil sebab pergi ambil kak. Tak patut la kan? Ambulan kita banyak, tapi driver yang kerja tak ramai. Ada la 2-3 orang aje."(panjang lagi sebenarnya my husband duk bebel... hehe)
That lady apologised many times and said that she wanted to get admitted to the ward.
My husband said, "Nak masuk wad, saya boleh masukkan dalam wad, tapi lainkali jangan duk buat kerja macam ni lagi."
SEE HOW OUR MALAYSIANS ATTITUDE???
Ex-Health Minister... So many comments to write!!! :p
2 comments:
Well I can't totally blame the lady because kat mesia I think the public pun tak berapa educated tentang health system ni. The doctor might know that a problem is not serious but a patient who feels terribly ill would not. Kalau kat UK ni adalah tempat kita boleh refer selain 999 utk tanya/check serious atau tak sakit kita, kena pergi hospital ke panggil ambulans tak. Kat mesia tu allahua'lam. And another thing, what ur husband did was right. Doctors pun kena educate patients benda2 camni and appreciate that us laymen mmg tak paham kadang2 serius ke tak sakit kami ni. Yang kami tau kalau sakit sangat tu serius lah kan? :)
We government doctors serve the people, the government. They are laymen, but at the same time, they have their egos.
There are so many kinds and types of people, berbalik pada asal usul kita, dicipta dari tanah... ;) ye tak? hehe
Ada yang expect us to give the top, and accepted our service with opend hands. But at the same time, there are people who complaints so much and when we want to give the best, they decided to go and see the BOMOHs. hehe
Health system kat malaysia, call 999, and the ambulans will go and fetch. Makcik tu memang sedar dia bersalah sebab she was not that ill that needed an ambulance to go and fetch her... :)
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